Memo to the Husband Unit...

Hello, my dearest husband...
Let me first get out of the way the events of my day... the highlights and low points and all in between... And a warning... today has given me a case of the potty mouth...
I can always say the highlight of my day is hearing from you. I was so indeed excited to get your upbeat emails... I love your sense of humor and the way you can make light of any situation. I was saddened to hear the reason you haven't called is because someone has been lost to this nonsensical war. I felt guilty for being so selfish... I was wanting a phone call from you... Someone else is getting a phone call/visit to tell them they will never hear from/see their loved one again. Ugh. I am not going to say I am any expert on what's going on everywhere else in the world. I try to keep up with current events as much as I can... It's hard enough to keep up with my little family unit's status. I don't know anymore if what we are doing in the middle east is good or necessary or political or financial... I don't care. I just want my husband and everyone else's loved ones home. Safe and sound and dealing with the issues America is facing...
So, thank you... You wonderful man, for checking in to let me know you are OK. I read the email several times throughout the day and each time the rest of it's contents brought a smile to my face. I needed to smile.
Work... I fucking hate that place... pardon my ENGLISH... My first customer was a total DICK. I, as usual, turned him around when he was originally threatening to sue us because he's an idiot... However, his sheer assholery set my mood for the rest of the day. And today, I felt defeated...
There was a contest from (?)Friday (some say) or maybe the whole week (others say) for each double pack (tv and internet) you sold, you went into a drawing for a 25.00 smits card... It's not a lot of money and I didn't even know it was going on. I am kind of in "I just want my paycheck mode so I'll do what I need to to get it, no more, no less." I should have had at least 2 entries. They didn't even put my name in the drawing. I voiced my opinion about the halfassedness of the whole thing and everyone wanted to point the finger at everyone else so I left it alone.
I had another customer who told me from the beginning that she wanted to get credit on her bill. She was upset that her service never works right. She is constantly inconvenienced because she has techs trampling in and out of her home, we even sent a tech supervisor out with the techs to oversee the repairs at one point, and she is tired of spending her time calling us every month. She actually told me that the only reason she stays with At&t is because we credit her bill each month. I went through her records and sure enough, every month since February she has gotten at least 50.00 in credit toward her bill and she also had a retention promotion on her account. I politely told her in so many words. Hell no. The credits stop here (my management style shining through :) ) and that if the service doesn't work, then I recommend she find something that is better for her and her family. She was hot. I wasn't being snooty or snotty or anything. I was being completely honest with her. She was like, "you are telling me you don't want my business?" I said no, I'm not telling you we don't want your business. If we didn't want it we wouldn't have gone through the trouble of sending out NUMEROUS techs and even their supervisors nor would we have credited her in the neighborhood of 700.00 since she got service in February as well as given her retention promotions. I told her that the time comes when you must accept the fact that when a relationship, even with a company, is not working, you should eliminate the stress from your life. She thought I was being a total smart ass just cause I was giving her some free therapy... :) She ended up requesting a manager so Russell, our backfill, is going to call her and basically tell her the same thing. He doesn't give credits. Thank God! I hate managers/bkfls with no backbone...
Then at 4:26, because I was having a shitty sales day, Stan decides he wants to listen to my calls. I was on the phone & I did the "throat slash" symbol or whatever with my hand & said I'm outta here at 4:30. So he goes, well first thing in the morning. I said OK, knowing I have to take Cici to the dentist for her braces in the morning and I have appointment time scheduled. :)
Today, they all get the finger! Today was a hot shit sundae with piss topping!
OK... that was the most I have complained about work in my blogs, I am pretty sure. I don't know what the deal was with the customers and the management today, I mean, the freaking full moon has passed!
Also... I may have mentioned this... my doctor had requested 8 weeks no overtime and disability only approved 2. My case manager told me I would have to file workman's comp to get any additional weeks of no OT. So screw it. I don't have time to mess with it. Fine, I'll work the freaking overtime. And, I am debating on my appointment time tomorrow. They now allow 3 appointments a month with a total of 8 hours off. So Cici's appointment is not until 10. I could go to work from 8-9:30, take Cici with me and let her hang in the break room since the dentist is right down the street from the job... then take her back to school and go back to work after lunch. That way in case I need more time later in the month, I will have that extra 1.5 hours available... Gotta make smart decisions regarding taking time off. I have other stuff I could be doing but...
I decided around break time today I needed some escape time. So it was perfect! I got off at 4:30 (no overtime this week) and went to see Zombieland... which started at 4:30 so I got there just as the last preview was ending... It was hilarious. I really enjoyed it. But as soon as I walked out of the cool and comfortable darkness of the theatre and out into the muggy, soggy, dreary, sunless world... I was right back to into the blue again...
So I had just enough time to get to the daycare and pick up my little ones and I must say that they were so excited to see me that it made me smile. They all came running to me and hugged me. I had 4 kids attached to my legs, all squeezing tight. And I remembered why I put up with At&t. Those little ones of ours are so genuine. Their love for me just burned a hole through me and I smiled the whole way home.
MM (maybe I told you this???) invited us over next Saturday for cake and ice cream for her 1 year old's belated birthday. I would like to go. Also, the Christmas party planning meeting is 1-3 on Saturday. I believe I am going to that as well.
My brother didn't make it by today to change the bulb in the truck. But it's cool if he forgot... I am not in the mood for company anyway. Oh and your mom is coming for Thanksgiving. :)
So once I got home I realized that I forgot, again, to take something out for dinner. So I made salmon croquet patties and tuna helper with corn. Simple and quick and the kids loved it.
It's 9:15 PM and I think this is the earliest I have worked on this blog. I want to call it a night as early as possible. I am in a crappy mood and I think it's partly because I am tired.
Bruiser is in the living room singing "You Belong To Me" by Taylor Swift. So cute! And Elliebear is grounded because she gave herself permission to play with Hannah until I got home from work. Not so cute. Pinky and Bubba have coughs. Bruiser is all congested. But no fevers. No baths tonight for the little kiddos. They weren't super messy so I just wiped them down. I want them well...
I want to close by saying that I am sorry. I know I am supposed to be upbeat and not worry you. I know you have enough to worry about already. However, I want this blog to be as honest as possible. I don't want to sugar coat things. I need you not to worry about me. If I can't handle it, I will seriously tell you. I may have those days when I feel like I can't handle it, but I am your wife. I can handle anything- if I can handle you... :) I love you. I appreciate you for reminding me that I am not alone. Thank you for reading these blogs and putting up with my emotions from afar, as you do when you are here. You are the best. You complete me... WE ARE ONE...
And I am going to try my very best to keep that thought in my heart.
I love you... Goodnight.